Return Policy

Goods will only be accepted for credit if returned within 14 days of date of delivery (10% restocking fee applies to goods returned) and must be accompanied by a request for credit quoting the original invoice and/or delivery docket number, the purchase order number, date and reason for return. Prior notification of the return of goods is required, at which point a returns and claims number will be allocated which must be quoted at the time of return.

The acceptance of such goods does not imply an agreement to issue a credit note. Goods are subject to inspection and approval. Freight will be at the expense of the purchaser unless the goods were supplied incorrectly. No credit will be allowed for; Goods which are specifically manufactured or printed to the specifications of the purchaser; Goods which have been used, modified or damaged; or Goods with an alleged deficiency or discrepancy where the purchaser has failed to open and check all items supplied within 7 days of delivery and report any such claim to Wizid within the said 7 days. Buyer supplied material - Wizid shall be indemnified for any direct, indirect or consequential loss or damage caused to goods provided to Wizid by the Buyer.